Act on specified commercial transactions

  • Vendor: Jucie Inc.
  • Representative: Muneyuki Matsuyoshi
  • Head office: 583-6 Ino-cho, Takasaki-shi, Gunma 370-0004 583-6 Ino-cho, Takasaki-shi, Gunma-ken 0004

            1437-5, Egi-cho, Takasaki-shi, Gunma 370-0046

  • PHONE NUMBER / FAX NUMBER 027-386-9290 / 027-386-9298
  • Email Address: cxj@ex-jucie.com.testrs.jp
  • Website URL https://ex-jucie.com
  • Sales price and quantity     
    • Please refer to the product details page. Products are available while supplies last.
  • Other Necessary Charges (Excluding Product Price)
    • Consumption tax and shipping fee: 800 JPY (excluding tax) nationwide. (Free shipping for purchases totaling 10,000 JPY or more, excluding tax).
    • Bank transfer fees are the responsibility of the customer.
  • Delivery Period      
    • Shipment will be made within 10 business days after order confirmation.
    • For bank transfers, shipment will be made within 10 business days after payment confirmation.
    • Bank transfer fees are the responsibility of the customer.
    • Kindly be advised that products with limited production quantities may experience shipping delays.
  • Payment Methods
    • Credit Card Payment, Bank Transfer, Cash on Delivery
  • Payment Deadline
    • For bank transfers, payment is due within 7 days of order placement. For cash on delivery, payment is due upon product arrival.

Regarding Returns, Exchanges, and Defective Products

  • Return Period and Conditions  
    • Returns will be accepted if notification is received within 8 days of product delivery.
    • However, please note that custom-ordered items such as those with names, or products that have been opened or used, cannot be returned.
  • Defective Products 
    • Defective products will be exchanged for new items or equivalent products, depending on stock availability.
  • Return Shipping Costs
    • For returns or exchanges due to customer convenience, the customer will bear the shipping costs.
    • Shipping costs for exchanges of defective or incorrect products will be borne by our company.

End