Terms and Conditions

These terms and conditions of use (the "Terms") set forth the terms and conditions of use for the online shop (the "Service") provided on this website by Juicy Co. Users of the Service (hereinafter referred to as "Users") are required to use the Service in accordance with these Terms.

Article 1 (Application)

  1. These Terms of Use shall apply to all relationships between the User and the Company relating to the use of the Service.
  2. In addition to these Terms of Use, the Company may establish individual trading conditions, etc. for use of the Service (hereinafter referred to as the "Special Provisions"). In the event that any provision of these Terms of Use is inconsistent with any provision of the Special Provisions, the Special Provisions shall take precedence.

Article 2 (Registration of Use)

  1. In this service, the person who wishes to register agrees to these terms and conditions, and registers by entering the user's accurate information (hereinafter referred to as "registration information") in the manner prescribed by the Company.
  2. The scope of this service is limited to those who reside in Japan. If you are under the age of 20, please obtain the consent of a person with parental authority before registering.

ARTICLE 3 (MANAGEMENT OF USER ID AND PASSWORD)

  1. YOU SHALL MANAGE YOUR USER ID AND PASSWORD FOR THE SERVICE AT YOUR OWN RESPONSIBILITY.
  2. YOU MAY NOT TRANSFER OR LEND YOUR USER ID AND PASSWORD TO A THIRD PARTY OR SHARE THEM WITH A THIRD PARTY UNDER ANY CIRCUMSTANCES. WHEN A USER LOGS IN WITH A USER ID AND PASSWORD COMBINATION THAT MATCHES THE REGISTERED INFORMATION, THE COMPANY CONSIDERS THE USE TO BE BY THE USER WHO HAS REGISTERED THE USER ID.
  3. THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE CAUSED BY A THIRD PARTY'S USE OF A USER ID AND PASSWORD.
  4. To prevent unauthorized use of your password by a third party, please change your password periodically.

Article 4 (How to use the Service)

  1. The order procedure for this service is as follows.
    1. Select the product and its color, size, options, etc., then enter the quantity and add it to the cart.
    2. Confirm the contents and quantity of your shopping cart and proceed to the purchase procedure.
    3. IF YOU ARE A MEMBER, PLEASE ENTER YOUR USER ID AND PASSWORD TO LOG IN.
    4. Select your shipping address (if you are not a member, please also enter your buyer information). If you are not a member and would like to become one, please check the "Register" box and click "Next".
    5. After final confirmation of your order, your order will be confirmed after you agree to these terms and conditions.
    6. Once your order has been confirmed, a confirmation e-mail will be automatically sent to your address.

Article 5 (Purchase Agreement)

  1. In the Service, a sales contract shall be concluded when the Company notifies the user that it has accepted the product ordered by the user. The ownership of the product shall be as follows depending on the payment method.
    1. For bank transfer 
      • When we confirm the payment from the user
    2. In case of cash on delivery
      • When the customer receives the product in exchange for payment
    3. For credit card payment
      • When we have received approval from your credit card company.

Article 6 (Product Specifications and Quality)

  1. The color and design of the product image and the actual product may differ slightly.
  2. Product information is not guaranteed to be complete. Specifications and country of origin are subject to change without notice.

Article 7 (Price)

  1. All prices shown on this site are the list price (excluding consumption tax).

Article 8 (Payment Method)

  1. bank transfer
    • We will ask you to make a payment to our designated bank account. The bank transfer fee will be borne by the user. Please understand that we may not be able to deliver your order even if there is a designated date for delivery because it will be shipped after the payment is confirmed.
    • Designated account
      • Gunma Bank, Takasaki Sakaemachi Branch Account No.: (Ordinary) 0985329 Juicy Co.
      • Takasaki Shinkin Bank, Ino Branch Account No.: (Ordinary) 2198377 Juicy Co.
  2. cash on delivery
    • Please pay in cash in exchange for the product. Cash on delivery fee will be paid by us. Please note that some large items may not be available for this service.
  3. credit card payment
    • VISA, MASTER AND AMEX ARE ACCEPTED. PAYMENT CAN ONLY BE MADE IN ONE PAYMENT. THE PURCHASE PRICE WILL BE CHARGED TO YOUR CREDIT CARD ACCOUNT IN ACCORDANCE WITH YOUR CREDIT CARD MEMBERSHIP AGREEMENT.

Article 9 (About delivery)

  1. time of delivery (of a child)
    • It will be delivered by our designated courier company. Delivery will be made within 10 days after order confirmation. (We will contact you separately for made-to-order and pre-order items.) We cannot guarantee the delivery date. Please note that the arrival of your order may be delayed due to the busy season, weather, or traffic conditions. Please note that some items ordered at the same time may be shipped in separate packages.
  2. delivery area
    • This service is available only in Japan. Please note that we cannot accept shipments outside of Japan.
  3. postage
    • The shipping fee is 800 yen (excluding tax) per location regardless of the number of units, and is free of charge if the purchase amount is 10000 yen or more.

Article 10 (Cancellation, Change, and Return of Orders)

  1. Please note that we cannot accept cancellations or changes after the sales contract has been concluded.
  2. In the unlikely event that an item is defective, damaged during shipping, or shipped in error, we will accept a return or exchange. Please contact us within 8 days of receiving the product and return the product (shipping costs will be borne by us). We will exchange the product for a new one, but we may replace it with an equivalent product depending on the availability.
  3. In the case of a return for customer convenience, please contact us within 8 days of receipt of the product and return the product concerned. In this case, please pay the shipping cost.
  4. However, please note that we do not accept returns or exchanges for the following items.
    1. Products that have been used once
    2. Products without tags, labels and other accessories
    3. Products that are scratched or damaged due to reasons beyond our control.
    4. Custom-made products, such as those with names
    5. Products that are more than 9 days old after arrival
  5. After confirming the return of the product, we will refund the price of the product according to the payment method you used.
    1. In the case of bank transfer or cash on delivery, we will transfer the money to the account specified by the customer.
    2. In the case of credit card payment, the refund will be made according to the method prescribed by the credit card company.

Article 11 (Cancellation of Order)

  1. The Company reserves the right to cancel the purchase contract even after it has been concluded in the following cases
    1. When it becomes clear that the sales price posted on the Service is incorrect.
    2. When a false fact is recognized in the user's registration information
    3. In the event of a prohibition by the user
    4. If the order exceeds the available shipping quantity for limited products, etc.
    5. If you order discontinued products or products that have not been in stock for a long time
    6. When the credit card company informs us that the credit card cannot be used.
    7. When there is no response to our communication for a certain period of time
    8. In any other cases where the Company deems it necessary to cancel the order.

Article 12 (Prohibited Matters)

  1. Users shall not commit any of the following acts when using the Service.
    1. Acts that violate laws and regulations or public order and morals, and acts related to criminal acts
    2. Infringement of copyrights, trademark rights, or other intellectual property rights of logos, designs, images, etc. posted on this service.
    3. Falsification of the contents of this service or unauthorized access to this service.
    4. UNAUTHORIZED ACQUISITION OR USE OF A USER ID OR PASSWORD, OR USE OF THE SERVICE BY IMPERSONATING A THIRD PARTY
    5. Resale of the Products or other acts for commercial purposes related to the Services or preparatory acts such as ordering or purchasing for such purposes
    6. Registering false information or using a credit card in another person's name
    7. (Delay or Default in the Performance of Fee Payment Obligations)
    8. Purchase of a large quantity of products that may interfere with the purchase of products by other users.
    9. Other acts that the Company deems inappropriate.

Article 13 (Disclaimer)

  1. The Company shall not be liable for any damages incurred by the user as a result of the Service, other than those specified in these Terms of Use.

Article 14 (Withdrawal from Membership)

  1. Users may withdraw from the Service by notifying us of their intention to do so.

Article 15 (Change of Service Contents, etc.)

  1. The Company may change the contents of the Service, suspend the Service, or discontinue the Service without notice to users in the following cases. The Company shall not be liable for any damages incurred by users as a result of this.
    1. In case of urgent or regular maintenance, inspection and update of the system of this service
    2. In the event that the Service is difficult to provide due to a natural disaster, other unforeseen circumstances such as power outages, or sabotage by a third party.
    3. In the event that registration information or other data is lost due to communication failure or equipment malfunction.
    4. In any other cases where the Company deems it necessary to change, temporarily suspend or discontinue the Service.

Article 16 (Handling of Personal Information)

  1. The Company shall handle personal information obtained through the use of the Service in an appropriate manner in accordance with the Company's "Privacy Policy".

Article 17 (Governing Law and Jurisdiction)

  1. These Terms of Use shall be governed by and construed in accordance with the laws of Japan.
  2. In the event of a dispute regarding the Service, the court with jurisdiction over the location of the Company's head office shall have exclusive jurisdiction.

the end